If you’re considering investing in a new fence or need a contractor to repair an old fence, you’ve likely done your research. Perhaps you’ve looked at several different companies’ websites, read third-party reviews, and gotten a few quotes. Before you make a final decision, though, take the time to read through the customer testimonials on the fence contractor’s website. This is an important part of your research process as it shows that the company has satisfied customers.
Ask yourself these questions when you read the testimonials:
How many testimonials are there?
Do the testimonials seem legitimate?
What aspects of the company do the testimonials emphasize?
While you’re paying attention to the aspects of the company that the testimonials emphasize, consider whether those are the aspects that are most important to you in a fence contractor. Examples of aspects that testimonials may emphasize include:
Customer service
Responsiveness
Craftsmanship
Fair price
Job is completed on time
No hidden fees
Professionalism of the contracting team
Extra services that the company provides, such as obtaining permits
You may find, for example, that a company doesn’t offer bargain basement prices, but has many qualities that truly make it superior to other contractors, such as staffing professionally trained installers and using only high quality materials.
Testimonials are often overlooked in the research process, but they may provide a valuable source of information to help you choose a fence contractor. You’ll find Fence Central in Central Florida to have excellent testimonials and third-party reviews. We strive to offer the best service, craftsmanship, and value added services in the industry. Contact Fence Central for more information.
