FAQ

FAQ2018-03-03T17:47:25+00:00

Click on the question to reveal the answer.  If you still have questions, please contact us by phone, email or complete our online contact form.

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Do you hand-build your wood fences?2018-03-03T01:48:51+00:00

Yes. We are proud to use only the best quality wood and material when installing our wood fences. We never use pre-built panels and each wood fence is hand-crafted onsite picket by picket. See our Wood Gallery for more details about what goes into installing our hand-built fences.

How long will the work take to complete?2018-03-03T01:47:13+00:00

The completion time will depend on the length, height, and style of your fence. We will provide you with an individual timeline for your project, and our professionally trained staff will deliver your project in a timely manner.

Are you licensed and insured?2018-03-03T01:46:00+00:00

Yes, Fence Central carries an extensive amount of General Liability and Worker’s Compensation. We also carry business auto insurance on all of our vehicles. You can have peace of mind and be assured that when you hire our company, professional, insured installers will get the job done right. We are licensed in all of Polk, Osceola, Lake, and Orange County.

What form of payment do you accept, and do you offer Financing?2018-03-03T01:45:33+00:00

Although we do not provide financing, we do accept all major forms of payment including Cash, Check, Visa, MasterCard, Discover, and American Express. Upon signing a contract, a 50% deposit is required; and upon completion of the fence, the remaining 50% will be due.

I have a sprinkler system. Should I be concerned about that?2018-03-03T01:44:59+00:00

The majority of all sprinkler systems are installed properly 12-18” inside your property line and there shouldn’t be a concern with the fence interfering. Provided your sprinkler system has been properly installed, there will be no problem.

Who calls in underground utilities?2018-03-03T18:03:40+00:00

Fence Central handles calling in all underground utilities by contacting 811 prior to starting the installation to avoid potential issues with telephone, cable, electric, and water underground. Techs will come out free of charge and flag out your property for us prior to installation so that we know where all underground utilities are located.

Do you price match?2018-03-03T01:36:30+00:00

We quote out each fence at a fair and competitive price. When you receive a quote from Fence Central you can be assured that you are receiving the lowest possible price that our company can offer.

Do you obtain HOA approval for the fence?2018-03-03T01:35:46+00:00

No, each homeowner is responsible for meeting his/her association’s specific requirements. Fence Central can, however, offer advice. Our company is also able to assist in the process by providing site-plan drawings, pictures, or descriptions of the fence for submission to your Home Owner’s Association.

Do you obtain the permit for the fence?2018-03-03T01:35:15+00:00

Yes, we obtain all city and county required permits for your fence installation.

Do you provide a warranty on your fence?2018-03-03T01:34:40+00:00

Yes, our company provides a one-year workmanship warranty on all of our installations. In addition, our vinyl, aluminum, and chain-link fence suppliers all provide warranties on the fence products as well. Please contact a representative of Fence Central for specific details of the manufacturer’s warranty for your style and type of fence.

I love my new fence, where can I submit a review?2018-03-03T01:33:51+00:00

If you wish to share a review or photos with the public about your experience with Fence Central, please email us at info@fencecentralfl.com.

I do not see the style of fence on your site that I want. Do you do custom work?2018-03-03T01:32:55+00:00

Yes, we can build just about anything that you can imagine. If you want something that you do not see on our website, please contact one of our representatives to see if we can fulfill your special request.

Will my fence project have any hidden costs?2018-03-03T01:31:57+00:00

No. Your contract will be fulfilled exactly as written with no hidden costs or unwelcome surprises.

What if we have a problem?2018-03-03T01:31:25+00:00

Fence Central stands behind its work with a 100% satisfaction guarantee on our workmanship. Should you experience any difficulty, just call our office and a member of our team will promptly assist you.

Why should we choose Fence Central to install our fence?2018-03-03T01:30:50+00:00

Fence Central prides itself in being different from the competition.   Our professionally trained installers provide customers with prompt, reliable service.   Should you need to contact our office, you will find a friendly and knowledgeable office staff is available to assist you. At Fence Central you, the customer, are our top priority.   Our owner believes that we are not only in the fence business, but we are also in the people business. As such, our highly trained professional team pledges to provide you with both high-quality workmanship and outstanding customer service. Your contract will be delivered exactly as written with no hidden charges or unwelcome surprises.   Staying true to this philosophy is precisely why Fence Central customers give us a 4.9 out of 5-star satisfaction rating.

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